TotalAssurance Solutions

What is the ITCS TotalAssurance Program? Simply put, Total Assurance offers the business owner or manager complete peace of mind in knowing that the company’s computer network and peripherals are being properly maintained and managed to avoid unnecessary downtime. And, in the event that an issue occurs, the ITCS TotalAssurance Program steps in to correct the issue in a timely manner without any additional technician cost to correct the issue. Our TotalAssurance Program employs an ITCS field technician that has been fully trained to work on your systems and will conduct scheduled systems maintenance, address any open issues as well as conduct preventative maintenance on all systems to ensure the network is running optimally and to avoid unnecessary downtime. For most business, downtime will often translate into a large financial impact on the business and its customers. TotalAssurance allows the business and its owners and managers to concentrate on growing the business and not worrying about the company’s IT systems. TotalAssurance also makes IT budgeting a breeze because it insures that there are no “surprise” costs that arise when downtime occurs. The business simply pays on low monthly price for complete maintenance and service of all computer systems. Now, that really is TotalAssurance.

The ITCS TotalAssurance Program is a peace of mind plan that offers the business owner or manager the ability to properly manage computer and IT costs and know that the company’s computer network is being properly managed and maintained and, in the event an issue occurs, there are no additional technician costs in correcting the issue. Every company is different and unique in its needs so every ITCS TotalAssurance Plan is tailored to that specific business. The business simply pays one low monthly fee based on the TotalAssurance Plan for that business and ITCS takes care of the rest.

The ITCS TotalAssurance Program offers our highest level of service. We will monitor your network 24/7 remotely and if onsite service is needed, we will be onsite in a timely manner; in many cases before the business even realizes there is an issue. We will perform onsite physical equipment checks and maintenance and your business will have a fully trained and certified technician who knows your systems and gets to know you as well.

ITCS prides itself on its high level of customer service and the TotalAssurance Program is an extension of that level of service. You will not be down for hours or even days before a technician arrives to correct the issue. TotalAssurance gives the business owner/manager peace of mind knowing that the company’s computer systems are in the very best of hands.

Contact ITCS today to schedule a free consultation and analysis of your current network. Rest assured, ITCS is a one-stop-shop for all of your IT needs.