VoIP Solutions & Implementations

Small Business

VoIP or Voice Over Internet Protocol is a cost effective alternative to the traditional phone system. The difference between the two is that VoIP uses the internet to connect to the other party versus the traditional phone system that uses the copper lines that we see around us. VoIP allows people to make receive phone calls from anywhere that an internet connection exists, just like e-mail.

VoIP Advantages:

  • Cost Effective – Long distance call charges are greatly reduced or even eliminated
  • Portability – As long as there is a broadband internet connection, calls can be placed and received from anywhere in the world without worrying about cell coverage, roaming rates, or long distance rates.
  • Features – VoIP offers features such as call forwarding, call waiting, voicemail, caller ID, conference calling, etc that a traditional PBX system offers for no additional charge.

ITCS employs expert consultants in the VoIP arena that can evaluate your businesses telephony needs and provide you with a cost effective solution that fits your needs and budget. We can also show you how these systems grow with you as you grow your business and remain cost effective. And, since ITCS is a professional services firm, we can design the best solution for your company and not try to sell you particular hardware that we represent. We don’t represent any manufacturer so we can provide you unbiased consulting.

 

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